Privacy Policy

Maldonado Advanced Construction ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://maldonadoadvancedconstructionllc.com, use our services, or otherwise interact with us. Please read this policy carefully. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote on our website
• Call us or send us an email
• Schedule a service appointment
• Subscribe to our newsletter or mailing list
• Participate in a survey or promotion

This information may include:

• Full name
• Email address
• Phone number
• Mailing address or service address
• Details about your HVAC system or service needs
• Payment information (processed securely through third-party payment processors)

1.2 Usage Data

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search terms
• Date and time of your visit

1.3 Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device. You can configure your browser to refuse cookies, but some features of our website may not function properly without them.

We may use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our HVAC services
• To respond to your inquiries, questions, and service requests
• To schedule appointments and provide service estimates
• To process transactions and send related information, including invoices and receipts
• To send you marketing communications, promotions, and updates (you may opt out at any time)
• To monitor and analyze trends, usage, and activities on our website
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations and enforce our terms of service

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, processing payments, delivering services, or conducting our business, provided they agree to keep your information confidential.
• Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will provide notice before your information becomes subject to a different privacy policy.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

6.1 General Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to certain exceptions
• Opt out of receiving marketing communications at any time
• Withdraw consent where processing is based on consent

6.2 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business purpose for collecting the information, and the categories of third parties with whom we share the information.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request that we correct inaccurate personal information.
• Right to Opt Out of Sale: We do not sell your personal information. If this changes, we will provide a clear opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 45 days as required by law.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every site you visit.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: